Substack Mastery Book: Chapter 10
How to Use Substack Newsletters for Marketing and Sales for Supplementary Income
Non-members can read this story for free here. I also published a version for readers on Medium.
One of the most common questions I receive is whether freelance writers can use Substack to market and sell their products or services and how to do it effectively. The short answer is yes, but it is crucial to understand the process, its nuances, best practices, and pitfalls, as I will cover in this chapter since most readers are turned off by overt marketing or sales content. I created this chapter after interviewing some best-selling Substack writers and observing their behavior by subscribing to their content.
In the grand scheme, everyone is engaged in selling something — whether it is their time, ideas, products, or services. For instance, Medium offers free services but monetizes through memberships, Substack facilitates creators’ newsletters and earns a 10% commission, and Google profits from advertisements. As creators, we should embrace this reality and not be intimidated by offering our ideas, supplementary services, or products, as it is a natural and essential part of the ecosystem.
While I sell my ideas in my stories or newsletters, I do not directly sell products or services as they are not my main goals. However, in line with best practices followed by many writers, readers, professionals, and thought leaders, I include thoughtfully curated links to relevant marketing or sales pages when needed.
This approach ensures that genuinely interested readers can easily find additional resources or services without feeling pressured, enhancing their experience while maintaining the integrity and value of the content. It strikes a balance between offering valuable information and providing opportunities for further engagement, allowing readers to explore at their own pace.
The key to success on Substack is building a loyal audience before attempting any marketing or sales activities. This starts with consistently delivering high-quality content that engages and delights your readers. By focusing on free yet high-value content — like life lessons, expert tips, guides, or tutorials — you can establish trust and encourage readers to comment, share, and subscribe to your newsletter.
Once you have built an audience, the next step is converting free subscribers into paying ones, a process I have covered extensively in the previous chapter titled “Why Readers Pay for Substack Newsletters and What Type of Content Fails to Attract Subscribers.”
While this transition takes time and effort, having paid subscribers makes marketing much easier. However, even at this stage, handling direct sales with care is necessary. If readers feel like they are being sold to instead of informed or inspired, they may unsubscribe.
Best-selling newsletters include a call to action (CTA) at the end of each edition. The CTA offers valuable, informative content first, then subtly suggests products or services. For example, a CTA might invite readers to hire you for a writing project or consult with you on a specific topic.
Many successful freelance writers also sell digital products — like eBooks, templates, courses, or guides — through their Substack. One example I’ve come across is an SEO writer who sold an eBook on mastering SEO copywriting after first sharing techniques and personal experiences in their newsletter. Similarly, freelancers often host paid webinars or workshops. For instance, a grant writer I know offers paid sessions teaching others how to write successful grant proposals.
Another income stream freelance writers can explore is affiliate marketing, where you recommend products you use or believe in. It is a legitimate and common business practice. As I documented before Affiliate Marketing Can Enhance Writers’ Lifestyle. I have written a book on this topic titled The Power of Digital Affiliate Marketing, so you can find best practices in it.
Additionally, Substack’s referral program is an effective way to grow your subscriber base by encouraging current readers to refer others, often incentivized with free content or discounts.
Some of my mentors use their Substack as a portfolio hub, a centralized online space where professionals share details about their work, skills, and achievements to attract potential clients or employers. They don’t push readers to buy but make purchase options available for those interested. They add links to products and services in the newsletter’s signature.
Finally, I have noticed that many newsletters offer one-on-one coaching sessions, tutorials, or career guidance in their CTA section. These subtle but impactful offers at the end of a newsletter can be a highly effective way to generate income without alienating your readers.
Related to sales and marketing sales, one of the common questions is about sponsored posts. Handling sponsored posts as a freelance writer requires a delicate balance between providing value to your audience and fulfilling the sponsor’s expectations.
First and foremost, transparency is key. We must clearly disclose the sponsorship to maintain trust with our readers. Ensure the content aligns with your personal brand and audience’s interests, blending seamlessly with your usual style.
The sponsored content should provide genuine value, offering helpful insights, tips, information, or inspiration rather than coming across as a blatant advertisement.
Therefore, we can focus on storytelling that highlights the sponsor’s product or service in a relatable and authentic way that resonates with our readers. To benefit from sponsored posts, it is important to negotiate fair compensation that reflects the effort and reach of your newsletter while adhering to the editorial and curation standards.
By following these principles — building trust first, offering value, and approaching sales with a light touch — you can use Substack not just as a platform for writing but as a powerful tool for marketing and selling your products or services.
Link to Available Chapters of Substack Mastery Book
Preface of “Substack Mastery” for Beta Readers, Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7, Chapter 8, Chapter 9, Chapter 10
Summary of Best Practices for Marketing and Sales
As creators, it is essential to master marketing and sales. However, we must understand that readers subscribe to newsletters for information, education, inspiration, and entertainment. Marketing and sales should always remain secondary and carefully balanced to avoid overshadowing the primary purpose of your content.
Based on my interactions and observations with some of the best-selling Substack writers, I have distilled the following principles, which you can adapt to your own needs, goals, and aspirations:
Produce high-quality content consistently that is informative, engaging, and relevant. Establishing trust through great content is key to converting readers into paying customers.
Know your audience before crafting your marketing strategy. Understand their needs, pain points, and interests. Tailor your content and offerings to resonate deeply with them.
Focus on building long-term relationships rather than pushing for a quick sale. Engage with your readers through comments, replies, and social media interactions to build rapport.
Educate and provide value first. Focus on solving your audience’s problems and building relationships. Let them come to you for solutions rather than overwhelming them with sales pitches.
Build credibility with testimonials and case studies. Include reviews from satisfied customers or showcase successful projects to highlight your value. Display these testimonials in your newsletters or on sales pages to boost trust.
Maintain a consistent tone, style, and message across all your marketing materials. A coherent brand strengthens your reputation and helps your audience know what to expect from you.
Optimize your content for SEO to improve visibility on search engines. Use relevant keywords in titles, headings, and content. Promote your newsletter on social media, using hashtags on platforms like Twitter, Facebook, LinkedIn, Quora, or Reddit for increased reach.
Research industry standards and price your services based on the value you provide. Knowing what the market is charging ensures your pricing is competitive and fair.
Offer different pricing tiers for your products or services. This allows you to cater to both casual readers and those seeking premium offerings.
Create urgency with limited-time promotions or discounts. If done with integrity, this strategy can encourage conversions without being pushy. Common tactics include “limited-time offer” or “discount available until [date].”
Test different strategies. Experiment with messaging, calls-to-action (CTAs), and platforms. A/B testing allows you to compare what works best. Regularly review analytics to understand which content resonates, how long readers engage, and what drives conversions.
Diversify your channels and repurpose content. Don’t rely solely on one platform or marketing channel. Spread your presence across multiple outlets, such as Substack, Medium, your own website, and social media, to reach a broader audience.
By following these best practices, you can effectively market your products and services while maintaining the integrity of your content, building lasting relationships with your audience, and ultimately achieving long-term success for your main writing business and side hustles.
Summary of Common Pitfalls to Avoid
While marketing and selling through your Substack newsletter can be highly effective, several common mistakes can undermine your efforts. By avoiding these pitfalls, you can maintain the trust of your audience and increase the chances of long-term success:
Pushing for a sale too soon or too often without first providing value can alienate your audience. Readers come for information, education, and inspiration—not a hard sell. If your content feels too sales-oriented, you risk losing their trust.
Sticking to one marketing strategy without experimenting or testing different approaches can delay growth. The online content landscape is constantly changing, and what works today may not work tomorrow. Flexibility and adaptation are key.
Making assumptions about your audience without backing it up with data can lead to ineffective marketing strategies. We need to regularly analyze our audience’s behavior, preferences, and engagement patterns to meet their needs.
Undervaluing your services by offering low prices to attract customers can have long-term consequences. While it might draw initial attention, it can make it difficult to raise your prices later, and it risks devaluing your skills and expertise.
By avoiding these pitfalls, you can develop a sustainable and successful approach to marketing and sales, boosting trust and loyalty from your audience while growing your writing business and side hustles.
Conclusions and Key Takeaways
When approached strategically and carefully, using Substack newsletters as a marketing and sales tool for freelance writers can be a powerful supplementary income avenue.
When marketing and selling products or services as a freelance writer or content entrepreneurs, we must follow best practices and avoid pitfalls to achieve success while avoiding common pitfalls.
By focusing on high-quality, engaging content that builds trust with readers, writers can cultivate lasting relationships for effective sales without compromising the integrity of their newsletter.
As demonstrated, subtlety in promoting products or services and ensuring the primary focus remains on providing value is essential for maintaining reader engagement.
Freelance writers can benefit from experimenting with different approaches to find what resonates with their audience while staying informed about market trends and pricing standards.
Regularly testing and analyzing data is crucial to refining marketing strategies and maintaining growth. Additionally, using testimonials and demonstrating expertise through relevant content can boost credibility and trust among readers.
Ultimately, creating a balanced approach that integrates marketing and sales with valuable, insightful content is vital, ensuring that such efforts enhance rather than detract from the overall reader experience.
Thank you for reading my perspectives. I wish you a healthy and happy life.
About the Substack Mastery Book for Review and Purchase
As I shared in a previous post, this book has already hit the top 100 bestseller list in multiple categories in various Amazon marketplaces. Thank you, my loyal readers, for making this book a success and a valuable knowledge source for the community.
Many thanks to beta readers who started leaving honest feedback on this evolving book on Goodreads today. If you enjoy and benefit from this book, I’d appreciate leaving honest feedback on Goodreads, as the Amazon version is not ready for review yet.
If you want to purchase the book at a reasonable price or gift it to someone you care about, you may preorder it via various Amazon markets. If the editing process is complete on time, I can get it published faster.
The funds generated from this book will be donated to the management of the Substack Mastery site for the ILLUMINATION community. This education site also amplifies the newsletters of freelance writers.
Substack Mastery: Insider Secrets from a Content Strategist & Seasoned Author: Learn the Basics…
Community Building on Substack Bridging with Other Platforms
Integrating Substack with Medium is a great idea. To this end, as a community builder, I created a philanthropic organization that will empower creators, freelance writers, and content entrepreneurs with a commercial arm. I documented the strategy and high-level plan in a story. Please feel free to ask questions and provide feedback. Refraining from perfection, I choose a progressive path.
Here are our draft service definitions for creators, freelance writers, and content entrepreneurs. We will explain the details in our upcoming newsletter.
If you are a writer on Medium and Substack, we have a new publication called Substack Mastery. You are welcome to join and share your Substack experience with your fellow writers and discerning readers. ILLUMINATION-Curators curate, feature, and promote newsletters of our contributors in collections like this one. Being part of a community can bring many benefits, such as a fast-growing audience.
For advanced writers, we also have a publication called Curated Newsletters, which replaced the former ILLUMINATION-Curated. As I resigned from the boost program, I now allocate more time to support writers in extending their services to Substack or other platforms.
If you are a writer, you are welcome to join my publications by sending a request via this link. I support 31K writers who contribute to my publications on this platform. You can contact me via my website. I also have another profile to write and curate tech stories. Friend Links to My Sample Boosted Stories for Non-Members of Medium.
New Submission Guidelines for ILLUMINATION and Curated Newsletters
You are welcome to join the ILLUMINATION Community on Medium and Substack and our education tool, Substack Mastery, curated by ILLUMINATION-Curators. Here is the Importance and Value of Medium Friendship for Writers and Readers
Join me on Substack, where I offer experience-based content on health, content strategy, and technology topics to inform and inspire my readers.
Health and Wellness by Dr Mehmet Yildiz
Get an email whenever Dr Mehmet Yildiz publishes. He is a top writer and editor on Medium. dr-mehmet-yildiz.medium.com
This story was initially published at DigitalMehmet.com. My blogs and website offer free access to inspiring and educational stories for freelancers and content entrepreneurs. Membership Tiers and Benefits of ILLUMINATION Substack Mastery Community. Please use this portal to contact me with inquiries and feedback.
I have been asking this question to myself for a long time and you answered it clearly with compelling reasons. Thanks Dr Yildiz for this educational inspiring chapter. I learned a lot from it.
FELICES LIBRO DE MAESTRIA ESTRATEGIA CONSUBSTACK